Hotel General Manager

The Hotel General Manager will lead and motivate our employees to provide best customer service and to maintain a profitable, safe and reputed hotel.

Primary duties include:

• Management of front office, housekeeping and maintenance departments
• Conducting local sales activities to attract new business
• Meeting revenue goals
• Maintaining TA guest review scores above 4.5
• Ensuring physical upkeep of the property at all times
• Building relationships in the local community

Skills Required:

• Excellent team-building skills include hiring and training employees
• Ability to maintain a great work culture to decrease employee turnover
• Problem resolution skills to resolve guest issues
• High proficiency in verbal and written communications
• Ability to train employees on various franchise initiatives including maintaining service culture, rewards programs, and guest services
• Availability to work full-time, including weekends, to manage the hotel independently

Experience Required:

• At least 4 years experience in hiring and training hotel employees
• Conducting employee performance reviews
• Conducting operational and staff meetings